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Lines open 8am - 8pm, 7 days
Call us FREE 0808 801 05500808 801 0550
How can we
help you today?

How to contact us


To talk to a Support & Care Advisor call: 0808 801 0550.
It is free to most mobile networks and lines are open 8am-8pm, 7 days a week.

chat.png If you prefer to ‘live chat’ our online service is available daily from 8am-8pm, 7 days a week.
email.png If you would like us to call you back for any reason, please complete the form and tell us the best time to call you.
account.png Ask us a Question by clicking here and one of our helpline advisors will email a response back to you within 24 hours.

For all press enquiries or if you work for a Pub Company, Brewery or other organisation in the trade and would like to support our Charity, please contact Liz Gaffer.

If you have experienced our service first-hand and would like to help others by sharing your story, or if you would like to provide feedback about any of our service, please email: 

If you don’t have access to a computer, and/or prefer to write to us our postal address is:

Licensed Trade Charity – Support & Care
London Road